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This tutorial is for automatic activation. (Please roll down to watch!)
Our licensing servers once notified of your purchase automatically sends you a Pass-Key. When you enter the pass-key and hit activate the rest is normally fully automatic.
There are a few occasions when this does not work which are usually caused by your computer being configured in such a way that it will not allow two way communications between your computer and our licensing servers. When this happens you will get a "server unavailable notice". This is usually caused by your firewall or virus software blocking our licensing server attempts to communicate with our software on your computer.
As a backup, our licensing servers send failed licensing attempt notices to our support staff (real people) who will then contact you within our normal business hours and do a manual phone/email activation. The solution is for us to do a two step email/phone manual activation.
IF YOU DO NOT HEAR FROM US WITHIN 2 BUSINESS DAYS PLEASE CALL US AT 604-288-2573 (M-F 9-5 Vancouver, BC Time) OR SEND US AN EMAIL SALES@COLOR-SELECOR.COM
If you need manual activation see instructions HERE.